---
name: 🐛 Bug Report
about: Create a report to help us improve KoalaSync
title: ''
labels: bug
assignees: ''

---

> **⚠️ Required:** Before submitting, open the KoalaSync **Status** tab in the extension popup and click **"Copy Logs"**. Paste the full output below — it contains essential system info, connection state, and debug data needed to diagnose your issue.

<details>
<summary><b>📋 Copy Logs Output</b></summary>

<!-- Paste the copied logs here -->

</details>

---

### Describe the Bug

A clear and concise description of what the bug is.

### To Reproduce

Steps to reproduce the behavior:

1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error

### Expected Behavior

A clear and concise description of what you expected to happen.

### Actual Behavior

A clear and concise description of what actually happened.

### Screenshots / Screen Recordings

If applicable, add screenshots or recordings to help explain your problem.

### Environment

- **Browser:** (e.g. Chrome 125, Firefox 128)
- **Extension Version:** (visible at the bottom of the Settings tab)
- **OS:** (e.g. Windows 11, macOS 14.5)
- **Self-Hosted Server?:** (yes / no — if yes, provide server version)
- **Website/Platform:** (e.g. YouTube, Netflix, Twitch, Jellyfin, Emby)

### Additional Context

Add any other context about the problem here (e.g. network setup, VPN usage, multiple monitors, etc.).