Overhaul issue templates

- Rewrite bug_report.md with professional structure and Copy Logs requirement
- Rewrite feature_request.md to focus on problem, use cases, and benefits

.github/ISSUE_TEMPLATE/bug_report.md

@@ -1,38 +1,56 @@
 ---
-name: Bug report
-about: Create a report to help us improve
+name: 🐛 Bug Report
+about: Create a report to help us improve KoalaSync
 title: ''
-labels: ''
+labels: bug
 assignees: ''
 
 ---
 
-**Describe the bug**
+> **⚠️ Required:** Before submitting, open the KoalaSync **Status** tab in the extension popup and click **"Copy Logs"**. Paste the full output below — it contains essential system info, connection state, and debug data needed to diagnose your issue.
+
+<details>
+<summary><b>📋 Copy Logs Output</b></summary>
+
+<!-- Paste the copied logs here -->
+
+</details>
+
+---
+
+### Describe the Bug
+
 A clear and concise description of what the bug is.
 
-**To Reproduce**
+### To Reproduce
+
 Steps to reproduce the behavior:
+
 1. Go to '...'
 2. Click on '....'
 3. Scroll down to '....'
 4. See error
 
-**Expected behavior**
+### Expected Behavior
+
 A clear and concise description of what you expected to happen.
 
-**Screenshots**
-If applicable, add screenshots to help explain your problem.
+### Actual Behavior
 
-**Desktop (please complete the following information):**
- - OS: [e.g. iOS]
- - Browser [e.g. chrome, safari]
- - Version [e.g. 22]
+A clear and concise description of what actually happened.
 
-**Smartphone (please complete the following information):**
- - Device: [e.g. iPhone6]
- - OS: [e.g. iOS8.1]
- - Browser [e.g. stock browser, safari]
- - Version [e.g. 22]
+### Screenshots / Screen Recordings
 
-**Additional context**
-Add any other context about the problem here.
+If applicable, add screenshots or recordings to help explain your problem.
+
+### Environment
+
+- **Browser:** (e.g. Chrome 125, Firefox 128)
+- **Extension Version:** (visible at the bottom of the Settings tab)
+- **OS:** (e.g. Windows 11, macOS 14.5)
+- **Self-Hosted Server?:** (yes / no — if yes, provide server version)
+- **Website/Platform:** (e.g. YouTube, Netflix, Twitch, Jellyfin, Emby)
+
+### Additional Context
+
+Add any other context about the problem here (e.g. network setup, VPN usage, multiple monitors, etc.).

.github/ISSUE_TEMPLATE/feature_request.md

@@ -0,0 +1,31 @@
+---
+name: 🚀 Feature Request
+about: Suggest a new feature or enhancement for KoalaSync
+title: ''
+labels: enhancement
+assignees: ''
+
+---
+
+### Problem Description
+
+A clear and concise description of the problem or limitation you're encountering. What's missing or what could be improved?
+
+*As a user, I want to ... so that ...*
+
+### Proposed Solution
+
+Describe the feature you'd like to see. How should it work? Be as specific as possible.
+
+### Use Cases & Benefits
+
+- **When would you use this?** (e.g., specific websites, workflows, setups)
+- **What value does it add?** (e.g., saves time, enables new functionality, improves UX)
+
+### Alternatives Considered
+
+What workarounds or alternative approaches have you tried? Are there other ways to achieve a similar result?
+
+### Additional Context
+
+Add any other context, sketches, mockups, or references (e.g., links to similar features in other projects).