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UNITRONIX e1fbed1762 docs: clarify BetterDesk login does not bypass peer password (#285)
Correct Access Policy / device-group docs so operators know AB ACL is visibility-only; unattended access still needs a target permanent password.
2026-08-01 21:53:18 +02:00

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Scoped remote user recipe

Guide for operators who need limited device visibility, Web Client access, and self-service password change — without using the pro panel role.

Terminology

BetterDesk role Use for
Remote Operator (operator) End users who connect remotely, use Web Client, change own password
Viewer (viewer) Read-only monitoring (no Web Client)
Pro License (pro) RustDesk desktop API / license activation only — no web panel

RustDesk Pro client features are controlled separately via strategy assignments, not the pro role.

Recipe: scoped remote user

  1. Create a user group (Users → User groups) e.g. Team-A.
  2. Create folders (Devices → Folders) and assign devices via drag-and-drop or folder picker.
  3. Restrict folder ACL: edit folder → allowed users and/or allowed user groups.
  4. Create user with role Remote Operator.
  5. Assign user groups, folders, and/or direct devices in the user form.
  6. Optional: assign a RustDesk Pro strategy on the same form for Pro client features.

Default visibility modes

Mode Behavior
Open (default) Non-admins see all devices until folder/group ACL or direct grants exist
Restricted Non-admins see only explicitly granted devices (Settings → Device visibility default)

Password and Web Client

  • Password: Remote Operator / Viewer → Settings → Change password (local accounts).
  • Web Client: requires Remote Operator (device.connect permission).
  • Peer password: device-group / folder ACL only limits which machines appear in the address book. Connecting still requires the targets RustDesk permanent/temporary password (or on-screen approve). BetterDesk login does not bypass that peer handshake — see Discussion #285.