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The agent is normally installed by an IME platform script AFTER MDM enrollment succeeded, so pre-enrollment failures (enrollment blockers, TPM attestation) are invisible in the normal flow — no enrollment means no agent and no authenticable session. Await-enrollment mode does not help either: the binary only polls for the MDM certificate and cannot authenticate without it. Only bootstrap-token deployments (one pilot customer) can report pre-MDM. - New Observability section in docs/agent/autopilot-ztd-diagnostics.md with a per-rule visibility matrix (normal / bootstrap / await) and the follow-up option of backfilling Autopilot-channel error records - ANALYZE-ENRL-003/004 descriptions state the limitation explicitly so portal users understand why these rules rarely fire Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>